Effective Date: Oct 5, 2010
Information We Collect
We may collect “personally identifiable information” from you, such as your name, address, telephone number, fax number and email address. We will collect personally identifiable information from you when you actively give us the information, such as when you register to become a member, request to receive newsletters or forecasts, or otherwise communicate with the Site.
When you join the Site membership, or use other features on the Site, such as purchasing a product or service, we request that you provide financial information, such as account or credit card numbers. We will use your financial information to bill you for products and services or otherwise process your transactions. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.
We may also collect demographic information that you provide to us, such as your zip code, income level, birth date, birth place, birth time and gender. We use your demographic information to tailor the Site to you, to contact you with updates, personalized forecasts and discounts, and for internal purposes.
Not for Children
This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information. We recommend that minors under the age of 18 ask their parents for permission before sending any information about themselves to anyone over the Internet.
How We Use Your Information
We may use your personally identifiable information to set up your account, for customer service, to provide you with information, forecasts and newsletters and to customize your experience on the Site. Your personal information is also used by us to respond to your requests, process your transactions on the Site, tailor offerings to you and send you information about membership benefits.
In addition to our newsletters, you may receive newsletters and forecasts from third parties.
We may use your personally identifiable information to contact you with information we think you may be interested in. If you do not want to receive this information or newsletters from us, email us at firstname.lastname@example.org. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately. If you change your mind later and would like to receive information and newsletters from us again, email us email@example.com. We reserve the right to send you notices about your account even if you opt-out of all voluntary email notifications.
We may use third party contractors to help us operate our business and the Site or administer activities on our behalf, such as authorization of credit card transactions, shipping, administration of sweepstakes and contests, or email service, and we may share your information with these contractors for those limited purposes.
We share information we collect from you with third-parties and our affiliated companies for their direct marketing purposes. California Residents Only: If you are a resident of California and you do not want us to share your information with third parties and our affiliated companies for marketing purposes, please email us at firstname.lastname@example.org
We may use your personally identifiable and non-personally identifiable information we collect from you to provide you with advertising and offers specifically for you. We may also match your personally identifiable information with third-party data for advertising purposes. If you do not want us to use your information for targeted advertisements please email us email@example.com. If you change your mind later, you can email us at firstname.lastname@example.org.
If ESP Chat, LLC. is sold to, or merges with, another company, or declares bankruptcy, some or all of the personally identifiable and non-personally identifiable information collected from you may be transferred to a third party as a result of the transfer of assets. We may also disclose your personally identifiable and non-personally identifiable information when we determine it is necessary to comply with applicable laws or protect the interests or safety of ESP Chat, LLC. or other visitors to the Site.
We use non-personally identifiable information for internal purposes and to help us interact with visitors to the Site. We may also share non-personally identifiable information in the aggregate form with third parties to illustrate trends and patterns.
Links and Software Downloads
The Site may contain links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. In addition, the Site may allow you to download software. We are not responsible for the information collection practices or the content of the sites to which we link or of the software you download from the Site.
The Site may make available to its users chat rooms, forums, message/discussion boards, and/or other community functions, such as communities which enable you to create a personal profile. Remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information. You should use such community functions at your own risk.
Tell-a-Friend and E-Cards
We may offer you the option to invite your friends to join our services. If you invite a friend to join, we will request that you provide us with the name and email address of your friend. We will automatically send your friend a one-time email inviting him or her to visit the Site. We may also offer you the option to send e-cards. When sending e-cards, we also request the email address and name of the intended e-card recipient. We may share the names and email addresses from our tell-a-friend and e-card services with third parties and our affiliated companies for direct marketing purposes. Your friend may contact us at email@example.com to request that we remove this information from our database. California Residents Only: If you are a resident of California and you do not want us to share this information with third parties and our affiliated companies for marketing purposes, please email us at firstname.lastname@example.org.
Protecting your information is important to us. When you enter financial information, such as a credit card number, on any order form, the information is encrypted using secure socket layer technology (SSL). In addition, we use industry standard technology to protect the security of your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.
Email address: email@example.com