Privacy Policy

www.espchat.com
Effective Date: Oct 5, 2010

 

ESPchat.com is owned and operated by ESP Chat, LLC. Please take a moment to read this Privacy Policy which applies to your visit to ESPChat.com (the "Site"). By using the Site, you agree to the collection and use of your information by us in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, then do not use the Site.

Changes to the Privacy Policy

We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. If we make changes, we will indicate at the top of this page the as modified date. We may also notify you of such changes by email or notice on our home page. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes. Unless otherwise stated, our current Privacy Policy applies to all information that we have about you and your account.

If you have questions or concerns regarding this Privacy Policy, you should first contact us at support@espchat.com at the address below.

Information We Collect

We may collect “personally identifiable information” from you, such as your name, address, telephone number, fax number and email address. We will collect personally identifiable information from you when you actively give us the information, such as when you register to become a member, request to receive newsletters or forecasts, or otherwise communicate with the Site.

When you join the Site membership, or use other features on the Site, such as purchasing a product or service, we request that you provide financial information, such as account or credit card numbers. We will use your financial information to bill you for products and services or otherwise process your transactions. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.

We may also collect demographic information that you provide to us, such as your zip code, income level, birth date, birth place, birth time and gender. We use your demographic information to tailor the Site to you, to contact you with updates, personalized forecasts and discounts, and for internal purposes.

We may collect “non-personally identifiable information,” such as your Web site browsing patterns, IP address, ISP and browser type. We collect non-personally identifiable information from you by “passive” means, often through the use of clear gifs and cookies. In addition, third-party advertisers may also use cookies and clear gifs to collect non-personal information from you. We have no control over information collected by third-party advertisers. This Privacy Policy covers the use of clear gifs and cookies by us and does not cover the use of cookies or other tracking technologies by third-party advertisers. A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. By default, we use a persistent cookie that stores your information to make it easier for you to login when you come back to the Site. You can remove or block this cookie using the settings in your browser if you want to disable this convenience feature.

Not for Children

This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 18. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information. We recommend that minors under the age of 18 ask their parents for permission before sending any information about themselves to anyone over the Internet.

How We Use Your Information

We may use your personally identifiable information to set up your account, for customer service, to provide you with information, forecasts and newsletters and to customize your experience on the Site. Your personal information is also used by us to respond to your requests, process your transactions on the Site, tailor offerings to you and send you information about membership benefits.

In addition to our newsletters, you may receive newsletters and forecasts from third parties.

We may use your personally identifiable information to contact you with information we think you may be interested in. If you do not want to receive this information or newsletters from us, email us at support@espchat.com. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately. If you change your mind later and would like to receive information and newsletters from us again, email us support@espchat.com. We reserve the right to send you notices about your account even if you opt-out of all voluntary email notifications.

We may use third party contractors to help us operate our business and the Site or administer activities on our behalf, such as authorization of credit card transactions, shipping, administration of sweepstakes and contests, or email service, and we may share your information with these contractors for those limited purposes.

We share information we collect from you with third-parties and our affiliated companies for their direct marketing purposes. California Residents Only: If you are a resident of California and you do not want us to share your information with third parties and our affiliated companies for marketing purposes, please email us at support@espchat.com

We may use your personally identifiable and non-personally identifiable information we collect from you to provide you with advertising and offers specifically for you. We may also match your personally identifiable information with third-party data for advertising purposes. If you do not want us to use your information for targeted advertisements please email us support@espchat.com. If you change your mind later, you can email us at support@espchat.com.

If ESP Chat, LLC. is sold to, or merges with, another company, or declares bankruptcy, some or all of the personally identifiable and non-personally identifiable information collected from you may be transferred to a third party as a result of the transfer of assets. We may also disclose your personally identifiable and non-personally identifiable information when we determine it is necessary to comply with applicable laws or protect the interests or safety of ESP Chat, LLC. or other visitors to the Site.

We use non-personally identifiable information for internal purposes and to help us interact with visitors to the Site. We may also share non-personally identifiable information in the aggregate form with third parties to illustrate trends and patterns.

Links and Software Downloads

The Site may contain links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. In addition, the Site may allow you to download software. We are not responsible for the information collection practices or the content of the sites to which we link or of the software you download from the Site.

Community Functions

The Site may make available to its users chat rooms, forums, message/discussion boards, and/or other community functions, such as communities which enable you to create a personal profile. Remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information. You should use such community functions at your own risk.

Tell-a-Friend and E-Cards

We may offer you the option to invite your friends to join our services. If you invite a friend to join, we will request that you provide us with the name and email address of your friend. We will automatically send your friend a one-time email inviting him or her to visit the Site. We may also offer you the option to send e-cards. When sending e-cards, we also request the email address and name of the intended e-card recipient. We may share the names and email addresses from our tell-a-friend and e-card services with third parties and our affiliated companies for direct marketing purposes. Your friend may contact us at support@espchat.com to request that we remove this information from our database. California Residents Only: If you are a resident of California and you do not want us to share this information with third parties and our affiliated companies for marketing purposes, please email us at support@espchat.com.

Security

Protecting your information is important to us. When you enter financial information, such as a credit card number, on any order form, the information is encrypted using secure socket layer technology (SSL). In addition, we use industry standard technology to protect the security of your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.

Contact Us

Please contact us with any questions or comments regarding this Privacy Policy at:

ESPchat.com
Email address: support@espchat.com